Customer Relationship Management : Creating Competitive Advantage Through Win-Win Relationship Strategies Storbacka, Kaj Primary Author Lehtinen, Jarmo R. Primary Author mixed material bibliography Singapore McGraw-Hill 2001 monographic en English
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x, 159 hlm., 27 cm Creating Competitive Advantage Through Win-Win Relationship Strategies Customer Relationship 659.20071188614 PERPUSTAKAAN UNIVERSITAS BALI INTERNASIONAL Jl. Seroja, Gang Jeruk No.9A, Kelurahan Tonja, Denpasar 659.2 STO c B002222 PERPUSTAKAAN UNIVERSITAS BALI INTERNASIONAL 659.2 STO c c.1 1579 2019-08-26 16:56:32 2019-08-26 16:56:54 machine generated